What Nexshift.ai does

Nexshift.ai is a business-to-business software platform that helps enterprises automate customer conversations across multiple channels. Businesses use Nexshift.ai to run outbound and inbound engagement journeys — collections reminders, lead qualification, appointment booking, customer support, and renewals — using AI voice agents, WhatsApp bots, SMS, and human agents working from a single orchestrated workflow.

The platform is used by financial institutions, edtech, proptech, and hiring platforms. It integrates with existing CRMs, loan management systems, dialers, analytics, and ticketing tools.

NexUnifiedConnect — a Nexshift.ai product

NexUnifiedConnect is our business integration platform. It connects the messaging, email and scheduling accounts a business already owns — WhatsApp, LinkedIn, Gmail, Google Calendar, Google Meet and Zoom — into a single secure API. Teams use NexUnifiedConnect to send and receive messages, read and send email, create calendar events and Google Meet links, book meetings, and receive real-time webhooks from one place, instead of building a separate integration for every vendor.

NexUnifiedConnect has its own public home page, console and policies at nexunifiedconnect.nexshift.ai. It is operated by YNXT360 CORE LLP.

Why connect a Google account?

NexUnifiedConnect uses Google OAuth only when a user chooses to connect their Google account — it is never required to use the product. Connecting enables the Google features of the platform: Google Calendar scheduling, Google Meet links on the events it creates, and Gmail integration so email sits in the same unified inbox as other channels. Only the permissions required for the features the user enables are requested, and an account can be disconnected at any time.

How NexUnifiedConnect uses Google user data

NexUnifiedConnect accesses a Google account only after you choose to connect it, and only for the connectors you enable. It requests these scopes:

https://www.googleapis.com/auth/calendar — read and create calendar events on your behalf, including attaching Google Meet links.
https://www.googleapis.com/auth/gmail.readonly — read messages in your mailbox so email appears in your unified inbox. Read-only; nothing is changed or deleted.
https://www.googleapis.com/auth/gmail.send — send email from your address when you reply to a conversation.

This access is used solely to deliver the features you request. NexUnifiedConnect’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is never sold or used for advertising. See the NexUnifiedConnect Privacy Policy.

This homepage is public

You do not need to sign in to view information about Nexshift.ai. The customer application (used by paying customers to manage their voice and chat campaigns) is a separate authenticated console at console.nexshift.ai. The website you are reading now is the public marketing home page.

Legal & policies

AI Customer Engagement PlatformVoice · WhatsApp · SMS · Chat

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Refund & Cancellation Policy

Company Name: YNXT360 CORE LLP

Brand: NexShift.AI

Refunds are provided on a case-by-case basis.

If you are not satisfied with the service, you may request a refund within 7 days of payment.

Refunds, if approved, will be processed to the original payment method within 7–10 working days.

Subscription services, once used, may not be eligible for refunds.

For refund requests, contact support@nexshift.ai

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