Nexshift.aiNexshift.ai

AI for E-commerce

Answer every order question, day or night.

Orchestrates cart recovery and order support across WhatsApp and chat — integrated with Shopify and your order management system, without scaling your support team.

WhatsAppChat
Shopify
Cart Recovery
WhatsApp
Payments

Where teams lose time today

No night or weekend coverage

Small support teams can't staff every hour shoppers are actually browsing.

Cart abandonment goes unaddressed

Without timely follow-up, abandoned carts rarely convert on their own.

Repetitive questions pile up

Order status, returns, and sizing questions eat up hours of agent time.

WhatsApp is preferred, hard to scale

Customers want to reach you on WhatsApp, but manual replies don't scale with volume.

See it in action

A simplified look at how the conversation actually plays out, start to finish.

Cart abandoned

Sends WhatsApp nudge

retry

Customer responds

Sends checkout link

Order completed

Cart abandoned at checkout

Order & COD Confirmation

E-commerce · Voice · WhatsApp

COD Confirmed

612

Deliveries Rescheduled

108

Cancellations

32

Total Outcomes

1,104

COD Confirmed612

55% of total

No Answer214

19% of total

Delivery Rescheduled108

10% of total

Cart Recovered74

7% of total

Return Requested44

4% of total

Cancelled32

3% of total

Callback14

1% of total

Wrong Number6

1% of total

R. Gupta+9198XXXXXX58COD Confirmedcompleted
Unknown+9198XXXXXX58Cart Recoveredcompleted
Unknown+9181XXXXXX90No Answernot_connected

Total outcomes: 1,104

Every conversation, outcome, and campaign tracked in one dashboard.

Ready to see it on your own workflows?

Chat on WhatsApp

See it run on your conversations.

Bring a real use case — we'll set one up and show you exactly how it works. Reply usually in minutes on WhatsApp.